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Dos and don'ts

No bicycles or bulky objects are allowed in the metro.

To find out more about Dos and Don'ts on Green Line 3, click here.

Green Line 3

You can find all job opportunities in our Career section

You will be able to check our metro schedules from the website in the Lines & Schedules section. You can also find it on our mobile app Mobility cairo, that is available on Android and IOS.

Lost and founds

You can contact our customer service XXXXXXXX, through this contact form or via WhatsApp at XXXXXXXX.

Fares and ticketing

Form for Seasonal subscriptions are available online here, and also at one of the dedicated ticket office in Attaba, Abbasia, Heliopolis or Adly Mansour.

*Remember, an administration fee of 5 LE is applicable for a Seasonal Subscription

In the case of a Wallet card you can to any ticket office.

If it a Seasonal card you can go to one of the dedicated ticket office at Attaba, Abbasia, Heliopolis or Adly Mansour.

Wallet cards can be purchase and reload from any ticket office on the Green Line 3. In addition you can also purchase or reload it at one of the ticket vending machine displayed in station from Haroun to Adly Mansour.

Children above the age of 4 years need to have a ticket in order to use the metro

All information about how to buy a Wallet card or subscribe to one of our Seasonal pass can be find here.

You will be able to purchase one or more tickets from the nearest station or you can buy our Wallet card for more convenience.

Not yet, but this is something that we are working on!

If you want to buy a ticket kindly head to the nearest ticket office at our stations.

Contact channels

You have different channels to submit a complain:

On the website here
In stations at one of the information desk

Security

Security guards and contact points are available on platforms.

On board trains, new trains have a contact point to talk directly with the train driver.

Practical questions

If you could not find the answer to your question in this section, please do not hesitate to contact us here.

To purchase tickets and Wallet cards only cash money payement is available.

Yes, to ensure the best quality of service, Green Line 3 transports its users every day throughout the year without interruption. Timetables may change according to passenger needs.

All informations about delays and service changes are displayed on the screens that are located on platforms, on the website and on our mobile app Mobility Cairo (available on Android and IOS).

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Dos and don'ts

Green Line 3

Lost and founds

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Contact channels

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Service updatesOn our lines

Dos and don'ts

Can I take my bike in the metro?

Green Line 3

Where can I apply for a position?

Where can I find metro schedules?

Lost and founds

How do I find a lost object?

Fares and ticketing

Where can I get a Seasonal Subscription form?

Who should I contact if I lose or damage my subscription card?

Where can I buy and reload a Wallet card ?

From what age do children pay?

What are the steps to get a Wallet card or a Subscription?

Can I buy tickets in bulk?

Can I buy my ticket online?

Contact channels

How to submit a complaint?

Security

Do stations and trains have security?

Practical questions

You could not find answer to your question?

Can I pay by credit card?

Does the Green Line 3 operate on Fridays and on public holidays?

How would I know if there are delays or service changes?

Service updates
On our lines